Fegans Customer and Client Questions
Will there be a disruption/dilution/removal of the services Fegans provides?
We want to minimise disruptions, for both colleagues and the children and families we serve, as far as possible. Your key contacts will remain the same as we ensure a continuity of the services provided after the transfer of Fegans into Spurgeons on 1 July.
Will this mean the costs associated to Fegans services will increase now they are a part of Spurgeons?
Fegans transfer into Spurgeons will not result in cost increases in the immediate future. Our priority is a continuity of the services we provide after the transfer of Fegans into Spurgeons on 1 July to minimise disruptions for the children and families we serve, as far as possible. We hope that being part of a larger charity means that we can provide better and more stable support over the long run and have the capacity to grow.
Spurgeons, which we are now a part of, want to ensure the future sustainability of our services in the most cost effective way for our customers and this will be taken into account when making any decisions on costs and fees going forward.
Will Fegans joining a larger charity like Spurgeons mean we lose the benefits of working with a smaller/grassroots charity?
The benefits of working with Fegans are rooted in our faith, values and ambition and these are all shared by Spurgeons. Together, we plan to make a greater impact on a greater need. Spurgeons has a very similar way of working that is very much personal and relational. While it is much bigger than Fegans, it is still of a scale where it greatly values those relationships and being able to know and meet the needs of its partners.